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Customer feedback has been fantastic, and we’re eager to both expand our footprint to Washington state and add exciting new convenience features such as Just Walk Out technology. Since then, we’ve opened 13 stores across California, Illinois, and Virginia. The first Amazon Fresh store opened in August 2020. Number of unique products (Duke's mayo, Aplenty chips). No lines, no scanning items-almost like magic.”

“Everything was set up intuitively and the experience was so effortless.

I didn’t even think of technology I just shopped.” Seemed high tech and traditional at the same time.” Checking out with my palm was super cool.

“Fast in and out, and no waiting in lines.

Here’s what some of our early shoppers have said about the Amazon Fresh Bellevue store: Traditional checkout shoppers will get a paper receipt, and recognized Amazon customers will also receive a digital receipt. Shoppers who use the Just Walk Out experience will be sent digital receipts, also available in their Amazon account. They are available for any questions and fully focused on making the shopping experience delightful. Regardless of whether customers use Just Walk Out technology or traditional checkout lanes, they will see our amazing employees throughout the store. Customers who want a traditional shopping experience can enter the store through the designated gates and use one of the staffed checkout lanes to pay with cash, credit or debit card, Amazon One, the In-Store code in the Amazon App, or SNAP EBT.

I’m thrilled it’ll help even more customers enjoy an easier and faster way to shop and can’t wait to get their feedback on this latest Just Walk Out offering,” Kumar said.Īnyone can shop at Amazon Fresh. “Bringing Just Walk Out technology to a full-size grocery space with the Amazon Fresh store in Bellevue showcases the technology’s continued ability to scale and adapt to new environments and selection.

The feedback has been fantastic, with customers noting that skipping the checkout allows them to save time and reduce contact in stores,” said Dilip Kumar, vice president of Physical Retail and Technology at Amazon. “Customers have enjoyed the effortless shopping experience enabled by our Just Walk Out technology at our Amazon Go, Amazon Go Grocery, Amazon Fresh stores in the UK, and third-party retailer stores. At the end of their trip, customers shopping with the Just Walk Out experience simply scan or insert their entry method again to exit. Anything they take off the shelf is automatically added to their virtual cart, and anything they put back on the shelf comes out of their virtual cart. Once inside the store, customers can shop like normal.

Each option will open the Just Walk Out gates. Customers who opt for Just Walk Out shopping can enter the store in three ways: They can scan the QR code in their Amazon app, use Amazon One to scan their palm, or insert a credit or debit card linked to their Amazon account.